POLICIES

 
Shipping
UPS small package shipping is FREE on orders $2,000 or more that are shipped to your primary business location within the 48 contiguous states.  Overweight or oversized product is excluded. Free shipping is only on standard ground shipping and does not include express 2nd day or next day shipping. BURSMA is not responsible for any damages or losses incurred from the performance of these carriers.
BURSMA trucks make regular weekly deliveries.  See your Sales Professional for details.
 
*Shipping programs can be changed at any time without notice. 
 
General
BURSMA adheres to our manufacturers policies regarding the resale of their products. By purchasing from BURSMA you agree to the following:  
Returns
Excluding Special Orders, Clearance and Discounted Items, all products purchased from BURSMA can be returned within 30 days of purchase.  Non-Defective Units - Returned within 30 days of purchase: Defective Units - Returned within 30 days of purchase: Advanced Replacement
BURSMA offers advanced replacement for products for urgent swap out situations. Below are the requirements that must be met to take advantage of this service.
* Upon receipt of returned item(s), the advance replacement will be credited and the credit will be applied to the past due or over credit limit balance at the Credit Department's discretion.